Customer story — Indeed Flex
How Indeed Flex replaced hours of manual admin with a streamlined workflow
The challenge
Indeed Flex connects thousands of temporary workers with businesses across the UK and the US. That scale meant hundreds of employees making daily purchases—and a finance team drowning in the aftermath.
Before Pleo, company spend was scattered: cards in one system, reimbursements through payroll, month-end reporting buried across multiple platforms, and NetSuite journals.
Finance wasn't managing spend. They were managing systems.
Too much manual work
Finance spent hours reviewing expenses, reconciling journals, and moving data between multiple systems.
Slow reimbursements
Because they went through payroll, employee claims got tangled in approval chains. People waited days or weeks to get reimbursed for business expenses they'd already paid for themselves.
Systems overload
Cards, reimbursements, and reporting all lived in different places, making the month-end unnecessarily complex.
Trapped in admin
Instead of supporting the business, the team was processing expenses. Strategy became impossible when survival mode was the default.
The solution
For Renee, Financial Assistant at Indeed Flex, it was obvious: consolidate everything. No more splitting spend across platforms. No more exporting, reconciling, and checking expenses across a myriad of tools. Get it all into one place.
That’s when Pleo came into play.
"As soon as Pleo offered reimbursements, we replaced the other tools. We wanted everything condensed into one platform, and we got it with Pleo."
— Renee Williams, Accountant
The results
Indeed Flex’s finance team went from feeling engulfed by a scattered process to feeling relieved and in control. Thanks to Pleo, that shift rippled across the whole organisation.
Processing reimbursements: From one hour to 10 minutes
What once required auditing journals, reconciling ledgers, chasing approvals, and waiting for payroll now moves through one seamless workflow.
All about spend visibility
When you can actually see what's being spent and why, patterns emerge—unnecessary software subscriptions, tools bought by people who'd already left the company, spend that never should have happened. Finance now catches these issues in hours, not months of detective work.
(A lot) More time for strategy
Renee now spends her time strengthening financial policies, developing her NetSuite expertise, and improving how finance supports the business. The time she used to lose to admin is now spent on work that moves the needle.
Wingstop
How Wingstop scaled to 100 locations while cutting expense review time by 70%
Brixton Brewery
How Brixton Brewery reached 97% receipt compliance and cut finance admin by 90%
Get started with Pleo
Join 40,000+ customers already using Pleo to stay on top of company spending. Start your free trial.