Customer onboarding – Laffer Abogados
How Pleo's flexible onboarding made a difference for Laffer Abogados

Onboarding made easy
As Europe’s most trusted spend management platform, Pleo works with 37,000+ customers, from start-ups to professional services and enterprises. While every company is unique our goal remains the same — to make the onboarding process as smooth as possible. That’s why we offer a tailored approach, with support at every step of the journey.
Here’s how our onboarding process helped Laffer Abogados, a law firm based in Spain, make a smooth transition to Pleo.
Choose your path: Customised onboarding options
"The onboarding process was quick and straightforward, with minimal meetings required. Our Onboarding Manager was always available to provide training for the team and address any questions. From the start, everything was clearly explained, and we always felt supported throughout the process." Osane Bravo, Administrative assistant
With Pleo, you can choose your path. Whether you’re looking for a premium, white-glove onboarding experience, or a more streamlined, assisted option, we’re here to help.
Pleo is here for you: Flexible customer support during onboarding
We know that spend management isn’t one-size-fits-all — neither is our onboarding process. Our tailored approach combined with flexible customer support means no matter what you need or when you need it, you’ll be ready to handle anything and everything.
It's also possible to be paired with a dedicated Onboarding Manager, who will be by your side throughout the onboarding process.
"The flexibility and support provided to me and my team were exceptional. Whenever we had a question, the Onboarding Manager had the answer, making the entire transition smooth and effortless for us."
Welcome to the future: Beyond onboarding
Once onboarding is complete, our support doesn’t stop there. We’re here for you at every step of the journey. As your team starts using Pleo, we’ll make sure the transition to smarter spend management is as easy as possible. Whether you’ve got questions about uploading expenses, adding Pleo cards, or automated approvals, we’re always here to help.
"Well, Pleo is the future! It’s time to modernise — manual processes no longer make sense. Tools like Pleo save you so much time and effort. You avoid losing receipts, it’s more dynamic, and everything moves faster. Honestly, I can only see advantages."
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