Benefits to support your best work

We've curated our benefits package to set you up for your best work and support you as a whole person. The exact offer will vary depending on your location.

Private medical insurance

Access high quality medical attention when you need it via Dansk Sundhedssikring.

Pension

Save for your future with a pension via Grandhood. You pay 2.5%, Pleo pays 3.75%.

Parental leave

Prioritise your family with 16 weeks leave for a primary caregiver, 2 weeks for a secondary one.

Generous annual leave

Make time for what matters with 25 days annual leave plus 5 additional PTO options.

Lunch allowance

Enjoy good food on us during the working week with a payout towards your lunches.

Learning budget

Sharpen your craft with a dedicated, personal fund for educational materials.

Mental health support

Get 1:1 sessions with therapists, coaches, and counsellors via MyndUp when you need to talk.

Sabbatical leave

Take a meaningful break with the option to take extended unpaid leave after 2 years.

Home office fund

On a remote contract? Create a cosy workspace with a one-off home office fund.

On getting promoted at Pleo1:50

Feeling the satisfaction of pushing for great

Elisa Bohne. Staff Product Designer - Spend controls

Elisa says

“The rebrand could have been a new logo and a fresh coat of paint. Instead, we used it to rethink how the product works, from everyday navigation to the login and export pages and a brand new accounting dashboard. Looking back, I still can’t quite believe we pulled it off.

It took nerve, and a lot of trust. I pushed us to go beyond a reskin, and the brand team backed me to run with it. We rebuilt the global navigation with the Design System team and engineering, making decisions fast.

What makes it worth it is knowing it makes finance teams’ everyday work easier, and that new people at Pleo now find a structure that makes sense. It changed how Pleo works, not just how it looks.

What I loved most was how closely brand and product worked together. Rebrands often stop at the marketing site, and the product catches up years later. This time, the new Pleo showed up everywhere at once. I started my career in brand design before moving into product, so seeing the two come together like this has been one of the most rewarding things I’ve worked on.”

A woman with dark hair in a cream knit vest, sitting in a glass-roofed hall in front of a large Pleo sign

Raising the bar for each other

Nicolai Strung Møller. Senior Manager, Sales - Mid market

Nicolai says

“Performance at Pleo used to be measured on output alone. Now we look at how we achieve results too, and being a high performer is more nuanced. Numbers and championing the customer still matter, but so does how we show up cross-functionally and with our teams. The bar is high, and it’s clear, well supported and recognised.

I’ve been lucky enough to attend two Champions Clubs for high performers in Go-to-Market. It isn’t a traditional president’s club where attendance depends purely on numbers. It makes me proud that our Chief Revenue Officer recognises contributions beyond the quota, like a sales lead who stepped up to cover an extra team, or account managers who showed exceptional grit and consistency. Cross-functional collaboration is recognised too, bringing in Pleo people who support the sales org.

Being in a room of people raising the bar means we all raise it for each other. As ambitions rise, expectations rise too, and things sometimes have to change. We need to make sure people understand what that means for them, so they can keep doing great work. Pleo is set up well for that, with a foundation of care for each other, curiosity, and the confidence to share views and accept new perspectives. That’s what keeps our performance culture strong, and it’s what makes this a great place to be a high performer.”

A man in a pink jumper laughing on a blue chair, beside a pink curtain and a side table with a chess board

Leading a product team through trust and curiosity

Sabrina Qian. Director, Product - Payments

Sabrina says

“Leading a product team at Pleo feels different from anywhere I’ve led before, mainly because of the trust I’m given. I’m trusted to make my own judgement calls and decisions, and that autonomy means I’ve had to get better at owning outcomes rather than waiting for direction. The leaders around me share that mindset. They’re passionate about their roles, genuinely curious, and open to new ideas, challenges and real collaboration. What surprised me most is how kind the environment is. Mistakes are treated as things to learn from, not occasions for judgement or blame, which has made it easier to take risks, say when I’m unsure, and push my own thinking further. Working here has sharpened my ability to lead through trust and clear ownership rather than control, and I’ve learned as much about my own leadership style as I have about my teams. For anyone thinking about joining as a leader, I’d say you’re asked to bring your own judgement and your curiosity, and in return you’re given room to use both.”

A smiling woman in a denim shirt sitting on a grey sofa, beside a red desk lamp on a green side table

On changing roles with Pleo1:01

Explore open roles
  • Employment type: Full-time
  • Location: Hybrid in Amsterdam, Berlin, Lisbon or Madrid
  • Department: Customer Experience

Customer Onboarding Manager I (Dutch Speaking)

Apply now

About Pleo

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.

The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.

Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.

Step into the world of Customer Onboarding, a place where seamless onboarding experiences are crafted to bring delight to customers and businesses alike. As a Pleo Customer Onboarding Manager, you hold the key to unlocking the full potential of our cutting-edge solutions for businesses across Europe & the UK. Your mission is to oversee and execute the onboarding process with precision and finesse, collaborating seamlessly with both customers and internal teams to ensure a smooth and memorable journey from start to finish.


Picture yourself as the bridge between technology and human connection, understanding each customer's unique requirements, and configuring Pleo to match their needs perfectly. You'll be the go-to expert for technical queries, providing consultation, sharing best practices, and conducting training to drive user adoption that allows our customers to take their business to new levels. Your role goes beyond just technical prowess – it's about building strong relationships and ensuring customer success becomes a powerful reference point for the world to see. Your genuine curiosity and exceptional problem-solving skills will shine through as you navigate multiple onboarding projects with ease, all while staying up-to-date with the latest industry trends.

Some of the fun you will have

Facing the customer externally:

  • In short, after our customers have signed up to Pleo, you'll be in charge of their Onboarding

  • Work with these customers to identify objectives, priorities, policies, systems, and effective rollout plans

  • Align with our customers on project timelines, scope, resources, and integration requirements

  • Configure Pleo for users, including activation, limits, cards, integration, and compliance

  • Integrate Pleo with the customer's accounting system, export expenses, and help test

  • Provide consulting, share best practices, conduct training and help drive user adoption

  • Assist in preparing data, communication, policies, and guides

  • Provide 'hyper care', conduct final review calls, facilitate handover to the dedicate Customer Success Manager.

  • Maintain strong relationships, gather feedback and CES scores

  • Assist in capturing testimonials or references

 

And internally facing:

  • You'll enjoy sharing knowledge with the team, collaborating on training and enablement

  • The opportunity to work and add your voice to our continuous process improvement projects

  • Accurately track efforts for revenue recognition and resource allocation

  • Provide feedback and insights to product, development, and marketing teams

  • Collaborate with stakeholders, share updates, address risks

  • Ensure onboarding timeline and customer satisfaction

  • Share success stories, encourage testimonials, showcase experiences

 

You will thrive in this role if you have

  • Successful customer facing experience (at least 2-3 years), ideally in Customer Onboarding, or in Customer Success.

  • Some knowledge of accounting principles and financial workflows is desirable.

  • Genuine curiosity for understanding and fulfilment of customer needs.

  • Strong and proven commitment to customer satisfaction and building relationships.

  • Excellent planning, prioritisation, and risk management abilities for simultaneous onboarding projects.

  • Effective collaboration with cross-functional teams to drive success. Can you really break down a customer problem and explain it to a data analyst, designer, or engineer?

  • Willingness to adapt to changing requirements and stay updated with industry trends.

  • Energy that is palpable. Are you someone who can lift others up? Can you be a rock for your teammates? Can you be vulnerable when times call for it? And, can you bring a fierceness that propels our business forward? If yes then you are the one for this team.

  • Complete business fluency in Dutch and English (Essential)

  • Business or Native German would be nice to have.

About your application

  • English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.

  • A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.

  • Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.

  • Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.

  • Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.

  • Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.

  • Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.

Apply now

Benefits to support your best work

Our benefits package is curated to support you fully, inside and outside of work.

Voices of Pleo

On getting promoted at Pleo
Feeling the satisfaction of pushing for great
Raising the bar for each other
Leading a product team through trust and curiosity
On changing roles with Pleo

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