Senior Underwriter and Risk Analyst
Intro
At Pleo, we’re on a mission to revolutionise the way businesses manage company spending. No more outdated processes, clunky spreadsheets, or frustrating delays – we believe spend management should be seamless, empowering, and surprisingly effective for finance teams and employees alike. We’re creating tools that promote autonomy, foster trust, and let businesses focus on what truly matters.
Our culture is built on transparency, collaboration, and a deep commitment to innovation – which is reflected in our spending solution. At Pleo, you’ll join a passionate team shaping the future of work, all while having some fun along the way.
About the role
We're looking for a Credit Risk & Collections Specialist to join our Credit Domain Team at Pleo. In this role, you'll help manage and optimise our credit portfolio, drive our collections strategy, and support the development of scalable risk processes. You'll be part of an ambitious cross-functional team as we scale our credit offerings and deliver smarter financial tools for our customers. If you're excited about building something from the ground up, love solving complex risk challenges, and are passionate about empowering businesses through better cash flow, this is the opportunity for you.
What you’ll be doing
As a Senior Underwriter and Risk Analyst, you will:
- Underwrite applications for large credit facilities that fall outside our automated flows.
- Shape and execute our collections strategy to maximise recovery rates and minimise losses.
- Monitor the health of our credit portfolio and identify improvement opportunities across policies and decision-making processes.
- Collaborate closely with Product and Operations teams to define requirements and automate manual workflows for efficiency.
- Contribute to the ongoing evolution of our credit risk framework, feeding insights into strategic decisions.
What you bring
You’ll thrive in this role if you have:
- Solid experience in credit risk management and underwriting in the SME lending space.
- A data-driven mindset, with the ability to monitor and improve portfolio performance.
- Strong problem-solving skills and a proactive, solutions-oriented approach.
- Excellent communication and stakeholder management skills – you're comfortable making the complex simple.
- Experience using SQL and Power BI (or similar tools) to analyse and interpret risk data.
- A background in designing or contributing to collections strategies.
Who you’ll be working with and reporting to
You’ll report to our Credit Lead and work closely with cross-functional teammates in Product, Operations, Finance, and Engineering. Our Credit Domain is built on collaboration and end-to-end ownership, you’ll be joining a driven, thoughtful team that’s passionate about delivering value to our customers and innovating at every turn.
How you’ll develop in this role
In your first 3 to 6 months at Pleo, you’ll:
- Take ownership of our collections process and lead initiatives to improve recovery outcomes.
- Partner with product and data teams to enhance credit decisioning and automate key workflows.
- Deepen your expertise in portfolio analysis and credit risk modelling.
- Contribute directly to shaping Pleo’s credit offering as we grow our presence in business lending.
Show me the benefits!
- Your own Pleo card (no more out-of-pocket spending!)
- Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office 🍜
- Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
- We offer 25 days of holiday + your public holidays
- For our Team, we offer both hybrid and fully remote working options
- Option to purchase 5 additional days of holiday through a salary sacrifice
- We use MyndUp to give our employees access to free mental health and well-being support with great success so far ❤️🩹
- Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
- Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
Got any questions?
Read our FAQApply for this role
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How Pleo hires
1
The first call(s)
Let’s get to know each other. We want to find out more about you, your motivations, and give you more information about the role.
2
The challenge
The task is deliberately open-ended and based on something you'll actually work on. There are no right or wrong answers here.
3
The team interview
Expect to share a (virtual) meeting room with two to three people you'll work with regularly if you get the job.
4
The final interview
A call with someone in leadership who’ll walk you through the big picture and chat about how your role will figure into that.
FAQ
This is a big decision for both of us. If you join us, we’ll spend a lot of time together working on some pretty cool things. That's why we've designed a hiring process that allows everyone to make the right choice. Read more about how we hire here.