Senior Program Manager - Business Systems (CAG) - India (remote)
The Senior Program Manager - Business Systems (CAG) is responsible for leading complex, cross-functional technology programs and initiatives that drive business value and operational efficiency. This role requires a strategic thinker with strong leadership, organizational, and communication skills to manage multiple projects, ensure alignment with business goals, and drive execution within budget and timeline constraints.
Key Responsibilities:
- Program Leadership & Strategy: Develop and oversee technology programs, ensuring they align with the organization's strategic objectives and deliver measurable outcomes.
- Cross-functional Collaboration: Partner with IT, Engineering, Rev Ops, Security, and other departments to ensure successful execution of initiatives.
- Governance & Process Optimization: Establish and enforce program management best practices, governance models, and methodologies (Agile, SAFe, Waterfall, etc.).
- Stakeholder Management: Act as a primary point of contact for senior leadership, business partners, and key stakeholders, providing clear communication and program updates.
- Risk & Issue Management: Identify potential risks, dependencies, and roadblocks early, and implement mitigation strategies to ensure program success.
- Budget & Resource Management: Oversee budgets, resource allocation, and vendor management to ensure efficient utilization of financial and human capital.
- Performance Tracking & Reporting: Develop KPIs, dashboards, and reporting mechanisms to track program progress, impact, and ROI.
- Technology & Innovation: Stay up to date with industry trends, emerging technologies, and best practices to continuously enhance program management processes.
Qualifications:
- Education: Bachelor's or Master's degree in Information Technology, Business Administration, or a related field.
- Experience: 10+ years of experience in IT program/project management, with at least 5 years in a leadership role.
- Proven experience managing large-scale IT programs, digital transformation initiatives, or enterprise system implementations.
- Certifications (Preferred): PMP, PgMP, SAFe Program Consultant (SPC), or Agile/Scrum certifications.
- Technical Knowledge: Strong understanding of IT systems, cloud platforms, enterprise software, and digital transformation strategies.
- Soft Skills: Exceptional leadership, problem-solving, and interpersonal skills with the ability to influence and drive change.
Preferred Skills:
- Proven experience managing high performance teams
- Ability to build and manage Roadmap for self and the Team
- Full cycle implementation experience on GTM tools
- Ability to work with remote stakeholders and teams
- Knowledge on end to end customer lifecycle in subscription business
- Full fledged knowledge on project management through Agile / Waterfall model
- Drive meaningful impact by optimizing systems that power revenue growth and customer success.
Show me the benefits! 🥁
- Your own Pleo card (no more out-of-pocket spending!)
- A monthly allowance of €55 per month (INR equivalent) towards your lunch 🍜
- Hybrid, flexible working arrangement
- 25 days of PTO + public holidays
- Option to purchase 5 additional days of holiday through a salary sacrifice
- We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️🩹
- Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
Got any questions?
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How Pleo hires
1
The first call(s)
Let’s get to know each other. We want to find out more about you, your motivations, and give you more information about the role.
2
The challenge
The task is deliberately open-ended and based on something you'll actually work on. There are no right or wrong answers here.
3
The team interview
Expect to share a (virtual) meeting room with two to three people you'll work with regularly if you get the job.
4
The final interview
A call with someone in leadership who’ll walk you through the big picture and chat about how your role will figure into that.
FAQ
This is a big decision for both of us. If you join us, we’ll spend a lot of time together working on some pretty cool things. That's why we've designed a hiring process that allows everyone to make the right choice. Read more about how we hire here.