Customer Story

How Startle is saving time on admin using Pleo

The Challenge

Before using Pleo, Startle faced several challenges with company spending processes:

  • Sharing a card: The employees were sharing the director's card around the office, which meant the finance department had trouble keeping track of who is spending what exactly.
  • Reimbursements: Other expenses, that were done out of pocket by their employees, needed to be reimbursed. This created a big hassle for both the employees and the finance department.
  • Paper receipts: The whole team needed to make sure to keep the original receipts and hand them in to claim back the VAT.

The Solution

Pleo caught Adam's attention for several reasons. One is that Pleo cards can be distributed to the whole team, but tightly controlled by the management. This gives him an opportunity to see exactly who is spending how much on what. They found that with Pleo, employees are both: spending less time on claiming expenses and not losing receipts. As a result, employees are more productive and more VAT is now reclaimed from expenses.

The Result

There are 3 main benefits that Pleo provides to Startle:

  • No expense approvals: All cards are controlled and monitoring of expenses is delegated to team leaders, which means that they are always on top of company spending.
  • Happier employees: They see Pleo as a perk that makes Startle a more attractive employer, an important feature as their company is growing.
  • Xero integration: A big and essential reason why Startle chose Pleo is the seamless integration between Pleo and Xero, which means that the finance team spends less time on processing expenses.

borkowski Logo
London, United Kingdom
"Pleo gave us visibility that wouldn’t be possible in other ways. We are saving a lot of time across the whole business, as we continue to grow without spending time on admin."

Adam Castleton, Operations Director

What Pleo provided them with

Quick onboarding

Use your current bank and get going in a matter of minutes.

Payment cards for employees

Generate virtual or plastic Pleo cards for all employees.

Spending limits and rights

Define custom rights and limitations for each employee.

Receipt matching

Categorisation and matching of receipts happen as you pay.

Real-time dashboard

Stay on top of all company spending in real-time.

Accounting integrations

Avoid repetitive procedures, connect Pleo with your accounting software.

Quick and free top-ups

Load your Pleo wallet and Pleo cards fast, with no fees.

Fraud detection

Detect suspicious purchases when they happen.

Top customer support

Contact our team with in-app chat, email or phone support.

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