Cookie Policy
What are cookies?
Cookies are small text files that are installed and stored on your computer, mobile device or tablet, through your browser. Thanks to cookies, the website that you visit remembers your actions, preferences and data during navigation. As there are various categories of cookies, we will try to ensure that you understand what purpose each category serves and how we use it.
What types of cookies do we use and how?
Based on their duration, origin and purpose cookies are split into the following categories:
Types of cookies based on their lifespan & types of cookies based on their origin
Cookies based on their lifespan & origin
Types of cookies based on their lifespan
Session cookies: These cookies last for the duration of your session (usually the current visit to a website or a browser session) and cease to exist when your session expires or when you delete them.
Persistent cookies: These are cookies with a longer lifespan. They remain on your device until they reach their expiration date or you delete them.
Types of cookies based on their origin
First-party cookies: These are cookies created by a Pleo domain. This could be either a specific Pleo sub-domain (e.g. app.pleo.io) or ".pleo.io", which includes all pages and subdomains that end with".pleo.io" (pleo.io, blog.pleo.io, etc.).
Third-party cookies: These are cookies created by any non-Pleo domain, such as an advertising network or analytics provider domain (e.g. .google.com).
Types of Cookies based on their purpose
Please take a look at the list of cookies below if you would like more information on how and why we and third parties use cookies.
We use two main types of cookies:
Strictly necessary cookies, also known as Essential Cookies or Technically Necessary Cookies
These cookies are strictly necessary to provide and protect (e.g. fraud detection) our services and do not require the user's consent. Please find the list of the strictly necessary cookies that we use below.
Non-strictly necessary cookies
Within this category you can find three subcategories, all of which need your consent.
Functionality Cookies
Functionality cookies are used to personalise your experience by remembering your preferences (like preferred language). You can still access our website without applying these cookies, thereby rejecting them, but your experience will be impaired.
Please find the list of the functionality cookies that we use below.
Marketing/Targeting Cookies
Marketing cookies are used to deliver targeted marketing content that is relevant to you and your interests. They are typically dropped by third-party providers and are stored with our and your permission, and the information collected might be shared with other organisations such as publishers (e.g. other websites) and advertisers.
Please find the list of the marketing/targeting cookies that we use below.
Performance/Statistical Cookies
Performance cookies monitor website performance and collect pseudonymised data on how visitors use a website. For example, statistical cookies are typically used to optimise the design, usability and efficiency of a website.
These cookies alone cannot lead to the identification of the user. By enabling these cookies, you allow us to collect information in order to improve our services and the usability of our website.
Please find the list of the performance cookies that we use below.
Performance, analytics and advertising cookies used by Pleo are the following:
Google Ads
Helping us make sure our advertising messages are more relevant for our visitors. Opt-out
Hotjar
Recording visitors sessions to help us improve and debug our website. Opt-out
Helping us make sure our advertising messages are more relevant for our visitors. Opt-out
Helping us make sure our advertising messages are more relevant for our visitors. Opt-out
Helping us make sure our advertising messages are more relevant for our visitors. Opt-out
Hubspot
Used to measure how potential prospects interact with our website.
Intercom
Used to enable customised chat conversation with our website visitors.
Segment by Twilio
Used to enable analytics and functionalities of all the other tools, including Segment.
Legal Basis for Cookie
If we process personal data using cookies, the legal basis for this is either explicit consent (Art. 6 (1) lit. GDPR) or our legitimate interest (Art. 6 (1) lit. a GDPR).
Insofar as the installation and use of cookies require further legal bases, for example according to the ePrivacy Directive and the Cookie Directive of the EU Commission, we ensure that this legal basis is also met.
For details on the legal basis for the processing of personal data by cookies and for the installation of cookies on a terminal device, please refer to our Cookie Manager.
Managing Cookies
Since the number and names of cookies may change, each cookie list above may be updated from time to time to provide you with the latest information. We invite you to consult them regularly. Separate notices of the update will not be communicated.
Find out how to manage cookies on popular browsers:
Thanks for taking the time to read our Cookie Policy. For even more information on how we use cookies based on your preferences, take a look at our Privacy Policy.
