Business Solutions Analyst
Let’s face it: out-of-pocket expenses suck. And manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees. But.. we need your help!
What do we need?
As part of our growing Revenue Operations domain, we have established a team called Business Architecture & Technology. This team will focus on optimising processes, data, and tools for our commercial part of the business (Marketing, Sales, Partnerships & Customer Experience). For this team, are looking for a best in class Business Solution Analyst to join our new Hub in Chennai, India on a hybrid working arrangement. We are also open to you working remotely from anywhere in India.
Your role in this will be to help us design and implement new data structures and integrate new tools to support this. Think of it as this - we need to make sure the commercial aspect of Pleo is happening as smoothly and efficiently as possible. We achieve this by designing and maintaining the tech stack, extensions, and related processes. We are a leading design customer of many vendors and always aim to push our tools above and beyond.
In Pleo, Revenue Operations is a cross-functional discipline that goes across many areas, such as the demand and opportunity management process, sales planning and forecasting, and monitoring business performance. Hence, this is a unique opportunity to learn more about the many different aspects of running a business, the decision processes and prioritisation needed to execute strategic projects, and insights into where the company is going - almost like a front-row seat!
What to expect in the role 💡
In numbers: 75% of your time will be spent working with our data models, data pipelines and creating easy-to-understand and readable documentation, while the other 25% of the time will be discussing priorities with our stakeholders.
- You will design, develop and maintain high-quality, scalable data pipelines and datasets for commercial teams.
- Own the ETL and rETL (reverse ETL) processes and enable data activation in your stakeholders' projects.
- Optimise performance and scalability of existing data pipelines and datasets through code refactoring and infrastructure improvements.
- Collaborate with internal teams to understand business requirements and translate them into technical specifications.
- Troubleshoot and resolve issues related to HubSpot, Vitally and Iterable configuration, resolving bugs and tickets that might rise.
What we need from you:
- Minimum of 1 year of professional experience as a Business Analyst/ Data Analyst, or a proven track record working as an analyst in a similar operations position.
- Business understanding of what data activation means and how your work impacts commercial teams in the front line (such as Sales, Marketing and Customer Success).
- Good understanding and hands-on experience with SQL. Understanding of dbt.
- Experience writing digestible and accessible documentation for your stakeholders.
- Experience building or maintaining ETL pipelines with Python, nodeJS is a plus.
- Familiarity with Agile development methodologies and tools (e.g., Scrum, Kanban).
- Willingness to learn new technologies and languages.
- Ability to work independently and contribute to multiple projects simultaneously, delivering high-quality results within deadlines.
- Familiarity with database systems and structures (e.g. PostgreSQL, BigQuery).
- Excellent problem-solving skills and the ability to debug and resolve complex technical issues efficiently.
- Strong communication skills, both written and verbal in English (our company language), with the ability to effectively collaborate with cross-functional teams.
- Familiarity with: Census, Fivetran, dbt, Airflow, Castor, HubSpot, Vitally.
Show me the Benefits!
- Your own Pleo card (no more out-of-pocket spending!)
- A monthly allowance of €55 per month (INR equivalent) towards your lunch 🍜
- Hybrid, flexible working arrangement
- 25 days of PTO + public holidays
- Option to purchase 5 additional days of holiday through a salary sacrifice
- Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
- We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️🩹
- Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
- Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
Got any questions?
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How Pleo hires
1
The first call(s)
Let’s get to know each other. We want to find out more about you, your motivations, and give you more information about the role.
2
The challenge
The task is deliberately open-ended and based on something you'll actually work on. There are no right or wrong answers here.
3
The team interview
Expect to share a (virtual) meeting room with two to three people you'll work with regularly if you get the job.
4
The final interview
A call with someone in leadership who’ll walk you through the big picture and chat about how your role will figure into that.
FAQ
This is a big decision for both of us. If you join us, we’ll spend a lot of time together working on some pretty cool things. That's why we've designed a hiring process that allows everyone to make the right choice. Read more about how we hire here.